We are completely committed to offering a high-quality IPTV service at the lowest price possible. If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Note: all subscriptions get canceled automatically upon expiration if you didn’t renew we will not charge you anything when your subscription expires, there is no commitment.
Users can cancel or request a refund for the rest of their subscription in just a few steps by contacting us via the form below.
Please check the table below for how the refund calculations are done.
How does refund calculations work?
We offer a full refund within 4 days of your subscription no question asked. For Partial/No refund please see the below table.
|Subscriptions Term||Period/Type of refund||Period/Type of refund|
|Monthly subscriptions||5-20 days = partial refund||21-30 days = no refund|
|Quartly subscriptions||5-75 days = partial refund||76-90 days = no refund|
|Bi-anually subscriptions||5-120 days = partial refund||121-180 days = no refund|
|Anually subscriptions||5-300 days = partial refund||301-364 days = no refund|
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please Contact us. We are a full-service provider and help with everything from ordering to installation.
PLEASE NOTE : ONCE YOU REQUEST A REFUND, YOU WILL NOT BE ABLE TO SUBSCRIBE TO OUR SERVICE AGAIN.